Brief
Ensuring access to justice by providing a way to apply for legal aid that is transparent, simple, understandable, and allows for more efficient and consistent decisions.
Platform
Responsive Web
Dates
2020 - 2021
Role
Interaction designer
What I did...
User research
Design
Prototype
Accessibility review
Support build
Where can I see it?
Currently in private beta
Additional links
Prototypes: https://apply-for-legal-aid-prototype.herokuapp.com/ (u: apply p: prototype)
Credits
Product manager: Alice C
Delivery manager: Alice P
Business analyst: Dave
Front end/back end developers: Steve, Colin, Mark, Abdi
Content designer: Jim
User research: Lizzie
Brief
Create a design system for UK Parliament
Platform
Responsive Web
Dates
2018 - 2019
Role
Design Lead working alongside a team of UX/UI Designers across two different development teams
What I did...
Planning & Requirements
Business case
Design research
User research (with Design Researchers)
Workshop facilitation
Design
Showcase
Where can I see it?
https://designsystem.parliament.uk/
Additional links
http://parliament.uk
Credits
Designer: Archie, Mary, Dominique, Victor, Laurence
Brief
Create a sign in journey for the BBC Skill on Amazon Echo
Platform
Voice, App & Responsive Web
Dates
2017 - 2018
Role
Senior UX Designer working alongside two Senior UX architects across two different development teams, across multiple locations.
What I did...
Planning & Requirements
Design research
User flows (with Information Architect)
Wireframes (with Information Architect)
Prototypes
User research (with Design Researchers)
Visual design
Build assets / support (with Developers)
Marketing assets
Where can I see it?
Amazon Alexa: BBC Skill
Additional links
BBC Press Release (December, 2017)
Engadget Review (December, 2017)
What did the users say?
"An excellent addition to the skill library"
"This works really well for me. I have listened to many programmes and podcasts without any problem."
Credits
IA: Barry / Cyrielle
Brief
Create a new 'local' proposition for the BBC News website
Platform
Responsive web
Dates
2016 - 2017
Role
Senior UX Designer leading a small team of UX designers and information architects.
What I did...
Planning & Requirements
Design research
User flows
Wireframes
Prototypes
User research
Visual design
Build assets / support
Where can I see it?
BBC News: Local News
Additional links
BBC Internet Blog (November 2017)
Credits
Design: Palma / Robyn
IA: Luisa
Brief
Redesign the BBC GEL website, connect it to a content management system, collate and publish content.
Platform
Responsive web
Dates
2014 - 2015
Role
Senior UX Designer leading a team of UX designers, junior designers and design trainees. Working alongside an information architect and a developer advocate.
What I did...
Planning & Requirements gathering
Design research
Idea generation
Information architecture (with IA)
User flows (with IA)
Wireframes (with IA)
Prototypes
User research (with Design Researchers)
Visual design
Build assets / support (with Developers)
Content Management System
Creating and publishing content
Marketing assets (with M&A)
Where can I see it?
http://www.bbc.co.uk/gel
Additional links
BBC Internet Blog (April 2016)
Credits
Design: Al, Ciaran, Katrina, Hugh, Simon, Jonathan, Kevin
IA: Anoushka
Brief
Create responsive web guidelines for the BBC's Global Experience Language website.
Platform
Responsive web
Dates
2014 - 2015
Role
Senior UX Designer leading a team of UX midweights/juniors and design trainees.
What I did...
Planning & Requirements
Design research
Recommendations
Communication with wider UX team
Collaboration with wider UX team
Sign Off
Where can I see it?
BBC GEL: Grid
BBC GEL: Typography
BBC GEL: Iconography
BBC GEL: Design Pattern - Masthead
BBC GEL: Design Pattern - Location
BBC GEL: Article - How to design for touch
Additional links
BBC Internet Blog (Oct 2014)
Credits
Design & UX: Rory / Al / Simon
Brief
Create a weather app for iOS and Android
Platform
iOS & Android App
Dates
2012 - 2013
Role: Senior UX Designer working with an external agency leading the Weather work and negotiating with tech teams.
What I did...
Brief
Planning & Requirements gathering
Select external design agency
Working with technical teams
esign research
User research
Build assets / support
Where can I see it?
BBC Weather App on iOS
BBC Weather App on Android
Additional links
BBC Internet Blog (June 2013)
BBC News "Introducing the new BBC Weather mobile apps" (June 2013)
Achievements
The Webby Awards 2014 Honoree
What did the users say?
"This app seems to have been designed by people who understand how and why we use weather forecasts. It’s usability is amazing."
User Review | iOS App Store
Credits
Massive Interactive
Brief
Providing world class weather at local, regional, national and world levels. Telling the weather story with colour clarity & context.
Platform
Web
Dates
2010 - 2011
Role
UX Designer
Where can I see it?
http://www.bbc.co.uk/weather/
Additional links
BBC Internet Blog (November 2011)
BBC News - The Editors "Change of season at BBC Weather website"
Credits
Design: Melanie, Adam, Kent Lyons
Brief
Using the global experience language for web as a starting point, create a set of guidelines for the mobile web.
Platform
Mobile web
Dates
2011
Role
Designer
Where can I see it?
http://www.bbc.co.uk/gel
Additional links
BBC Internet Blog - Expanding the BBC's Global Experience Language (June 2012)
Brief
Create an Android version of the iPlayer app
Platform
Android App
Dates
2010 - 2011
Role
UX Designer
What I did...
Concept
Design research
Wireframes
Visual design
User research
Build mark up / assets
Where can I see it?
BBC iPlayer Android App on Google Play
Additional links
BBC Internet Blog: Video Demo for new BBC iPlayer Apps (February 2011)
What did the users say?
"A great app to watch movies, TV programs and more. I recommend this app for someone who wants to watch their programmes anywhere, anytime. I loved it"
User feedback | Google Play Store Review
Credits
Design: Yuni
IA: Susie
Brief
Add network branding to all the audio and music mobile websites
Platform
Mobile web
Dates
2009 - 2010
Role
Designer
What I did…
Visual design
Brief
Design the ‘Electric Proms’ website for the mobile space.
Platform
Mobile Web
Dates
2008
Role
Designer
What I did...
Wireframes
Visual design
Build assets / support
Marketing assets
Additional links
BBC Internet Blog - Electric Proms
Credits
Design: Sacha
Brief
Create a website for Lab UK
Platform
Web
Dates
2009
Role
UX Designer
What I did...
Wireframes
Visual design
Build mark up / assets
Where can I see it?
http://www.bbc.co.uk/labuk
Brief
Create presenter pages for Radio 2 website redesign.
Platform
Web
Dates
2009
Role
UX Designer
What I did...
Design research
Wireframes
Visual design
Where can I see it?
http://www.bbc.co.uk/radio2
Credits
Design: Giles / Jocelyn
Brief
Create a minisite for BBC Radio 3's Composer of the Year, that will be to accommodate the branding when it is available.
Platform
Web
Dates
2009
Brief
Implement new branding, improve navigation, design new sections taking into existing design styles and developing improved left-hand navigation.
Platform
Web
Dates
2007
Brief
Create a website and branding for BBC Radio 4's 'Big Bang Day'
Platform
Web (Branding was later used across TV)
Dates
2008
Role
Designer
What I did...
Wireframes
Visual design
Branding
Where can I see it?
http://www.bbc.co.uk/radio4/cern/
Brief
Re-skin the BBC Audio & Music events template with the '1Xtra Loves Summer' branding (provided by external agency). Working closely with the IA, content team and developer to create new pages for new content.
Platform
Web
Dates
2008
Brief
Create new branding for Radio 1's Live Lounge Tour and design a new microsite to sit within the Radio 1 website.
Platform
Web
Dates
2007
Role
Junior Designer
Brief
Redesign the BBC Radio 1 website
Platform
Web
Dates
2007
Role
Junior Designer
Achievements
The Webby Awards 2007 Winner https://www.webbyawards.com/winners/bbc-radio-1/
Brief
Maintain the design of the BBC's portfolio of Audio & Music websites
Platform
Web
Dates
2006 - 2008
Role
Junior Designer
